Romano’s Macaroni Grill

Reviews

• Doug K.

  star star star star_border star_border 21 October 2026

  Macaroni Grill is ok.  Marc P. said it well;  it's an American chain restaurant on an overseas military base.  It's a nice option vs the food court.  
  
  1.  The hostess and a couple of the waitresses were beyond rude. I walked in to see what was on the menu and check their hours.  I said hi to the hostess and two waitresses hanging out at the hostess station.  They looked at me as if i was interrupting their day / conversation without getting a hello in return.  I expressed my thought of their rudeness and their attitude got worse.  Put a smile on with a hello, how can I help you or get fired!  Management needs to clean this issue up.
  
  2. I had Gina for my waitress when I went back and she was very good.  She was knowledgeable on the food and drink options.  She was quick to get the orders in and get the items to my table quickly.  She was a completely different experience than the hostess and the other two waitresses I initially met.
  
  3. Cook did a good job.  I had a ribeye medium well. It had some medium rare cooked portion when it came out, and the cook finished off correctly when I sent it back. Bonus for this place is you can see the kitchen and I could watch the cook who made the redoing of the steak a priority.  Much appreciated and thanks to he cook for making it right.  
  
  I'd go back to Macaroni Grill; I'd get the manager involved if I have the same experience with the hostess station.

• Robert S.

  star star star star_border star_border 17 October 2026

  Went this evening for a late dinner and there were no issues.  It is a chain restaurant, so the food here is not spectacular, but it is not poor. I had the Buffalo Chicken Parmesan, which was a nice twist on the classic.  The service was very good, the waitress was friendly and prompt.  Ok for a quick bite.

• Abigail M.

  star star star star_border star_border 6 October 2026

  Customer service was great. It's a nice atmosphere to sit back and talk with friends. Unfortunately the food was just okay. I got the chicken Parmesan sandwich and well it was in need of seasoning and sauce. It was too dry for my lacking. But the Cesar salad was tasty just wished the portion sizes were bigger.

• Reagan F.

  star star star star star_border 27 September 2026

  Had lunch today , chicken Alfredo was very good , I was very satisfied. Very clean and staff was briefly . Will go again

• Dan M.

  star star_border star_border star_border star_border 23 September 2026

  My wife and I had lunch here last week. The hostess was nice enough. Waitress was ok. Not the most pleasant person in the world though. Straight to the point, the food was absolutely horrible. And I'm damn easy to please too. The square piece of bread they give you tasted like a piece of hard tack stolen from a Civil War museum display. I can and will drop a few bills for a great meal. But their prices for what you get are ridiculous. You will get much better Italian food for less than half the price right off base. We both had the lunch sandwiches and salad. The bread was stale and the chicken tasted like it had been cooked the day before. Salads were ok. The ice tea is sweet enough to give you dia-beet-us after the second sip. If I was base commander, this place would be off limits until they got their shit together. Unacceptable.